FAQ
Where should I store the fish from the delivery: in the refrigerator's cooler section or the freezer section? or Can the fish be frozen?
Yes, the fish can be frozen. However, we deliver fresh fish to our customers. Fresh fish typically has a shelf life of up to 7 days when stored in the cooler section of the refrigerator(under 4 Degrees centigrade). If you wish to extend the shelf life beyond this period, it is recommended to freeze the fish.
Why should we buy fish from you?
Our fish is sourced and handled with utmost care to ensure freshness and quality. We offer a wide variety of options to cater to different preferences, and our customer service is dedicated to ensuring your satisfaction.
If I'm not able to use it within a week, can I freeze it?
Yes, you can freeze it. For best results, thaw it naturally by placing it in the refrigerator the night before you plan to cook
How would you recommend we store Fresh Seafood if consuming within the next 3-4 days?
We recommend that you keep the fresh seafood in the refrigerator at a temperature of 40°F (4°C) or below, ideally on a bed of ice or ice packs, wrapped loosely in plastic wrap or placed in an airtight container to maintain moisture and prevent drying out.
What is the average transportation time ?
We are able to source the highest quality fresh fish, never frozen! shipped via air within less than 2 days